Wednesday, September 28, 2022, 12:00pm-1:00pm (PT)

Hosted by the Northwest Addiction Technology Transfer Center (ATTC). All human service systems are struggling to recruit, hire and retain the staffing that they need to provide quality care. And most of these systems respond to this struggle by spending ever increasing resources with ever diminishing returns. The application of process improvement tools and principals to the hiring process can help organizations to rethink hiring and achieve results. The NIATx rapid cycle PDSA process improvement model has had a huge impact on the quality improvement efforts of substance use and mental health services throughout the county. Join NIATx founding member Mat Roosa, LCSW-R, to learn how to use these powerful tools to understand the hiring process, and make data driven improvements that yield measurable results.

*Cost: Free. Registration and more information here.

____________________________________________________________________